1. ACCEPTANCE OF TERMS

By accessing and using the AUREN website, you agree to these Terms of Use. If you do not agree with any provision, we recommend that you do not use our services.

2. COMPANY INFORMATION

AUREN — [Legal company name]

Address: [Full address]

VAT / EORI: [Tax ID]

Email: support@auren.com

3. REGISTRATION AND ACCOUNT

To place orders, you may create an account by providing true, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your password and for all activities carried out under your account.

4. PRODUCTS AND PRICING

All products are subject to stock availability. Prices are displayed in Euro (€) and include VAT at the applicable rate for the delivery country. We reserve the right to correct pricing errors before order confirmation.

5. PAYMENT

We accept the payment methods available at checkout. Orders will be processed upon payment confirmation. In case of suspected fraud, we reserve the right to cancel the order.

6. SHIPPING AND DELIVERY

Delivery times are estimates and may vary depending on the destination. The risk of loss or damage transfers to you upon delivery.

7. RIGHT OF WITHDRAWAL

Under Directive 2011/83/EU (Consumer Rights Directive), you have the right to withdraw from the purchase within 14 (fourteen) days of receiving the product, without needing to provide a reason. Please see our Returns & Refunds policy for the full procedure.

8. INTELLECTUAL PROPERTY

All content on this site (images, text, logos, design) is the property of AUREN or its licensors. Reproduction, distribution, or commercial use without express authorisation is prohibited.

9. LIMITATION OF LIABILITY

AUREN shall not be liable for indirect, incidental, or consequential damages except where required by law. Our total liability is limited to the amount paid for the product in question.

10. EXTERNAL LINKS

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. CHANGES TO THESE TERMS

We may modify these Terms at any time. Changes take effect from the date of publication. Continued use constitutes acceptance of the new terms.

12. APPLICABLE LAW AND JURISDICTION

These Terms are governed by the laws of the European Union and, subsidiarily, by the laws of the country where AUREN is established. For dispute resolution, the courts of the consumer's domicile have jurisdiction, in accordance with Regulation (EU) No 1215/2012 (Brussels I bis).

Alternatively, you may use the EU Online Dispute Resolution platform (ODR): https://ec.europa.eu/consumers/odr

13. CONTACT

Email: support@auren.com

Last updated: 1 August 2026